Communicating @ Work: Boosting your Spoken, Written and Visual Impact (Fourth Edition) by Terri Grant, Rea Borcherds

Description

Spoken, written and visual communication for business using a holistic, skills-based approach. Includes formats for letters, e-mails and proposals, as well as pointers on handling unique and often unpredictable situations. An ideal textbook as well as a valuable reference in the workplace for professionals.